Health Care Services

• Knowledge and application of specific legal requirements from the health system, on specific areas (hospitals, inpatient and outpatient care facilities, ambulance, medical laboratories, doctor’s offices, research centers, excellence centers, medical schools and universities);
• Lower clinical risks and enhanced patient satisfaction, requirement with obligatory monitoring starting February 2015;
• Increased score given by CASMB and CASA OPSANJ;
• A better score in the process of hospitals’ accreditation;
• A better resource management, including the financial resources and reduction of financial losses;
• Improved competitive position and a better image in mass media;
• Improvement of internal communication (both vertically and horizontally);
• An easier access of the forgivable funds for research/development in the medical field;
• Increased managerial abilities regarding the personnel involvement in the reduction of non-conformities in health services;
• Implementation and use of quality management techniques, methods and instruments in healthcare units;
• Continuous improvement of  organizational operability (through focus on the safety and quality of medical act and through the improvement of communication in the relationship with the patient);
• Development of the organizational abilities for the improvement of the key-performances through the use of a quality management system.

To whom it addresses?